March 22, 2023
SHEBOYGAN – The 2023 CRASH Network Insurer Report Card has ranked Acuity Insurance as the top-ranked Wisconsin-domiciled carrier – putting it among the top five insurers nationwide in the report’s Honor Roll.
The Sheboygan-headquartered company is also ranked No. 1 in the six-state Great Lakes Region, which consists of Minnesota, Wisconsin, Michigan, Illinois, Indiana and Ohio.
CRASH Network surveyed more than 1,000 collision repair shops across the country asking them to grade the claims service of insurance companies based on one question: How well does this company’s claims handling policies, attitude and payment practices ensure quality repairs and customer service for motorists?
One repair shop owner said Acuity’s claims handling is “very fast and efficient.”
“They do not waste time and are the best insurer we have ever dealt with,” the owner stated.
Jamie Loiacono, Acuity’s vice president of claims, said being recognized by CRASH Network is particularly rewarding.
“Because the rating comes from collision repair professionals at body shops who know first-hand how well we handle claims compared to other insurers,” Loiacono said.